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We're here to help and we offer support by phone or email. We respond to every inquiry, but don't work 24 hours a day - we need to ride our bikes too!
Contact Us
customerservice@publicbikes.com
Monday to Friday, 9:00 am - 5:00 pm PST
Have a question about placing an order? How assembly works? Our return policy? Below, are some frequently asked questions, and answers, that can hopefully clarify any questions you may have. Please look through these before contacting us directly.