Public Bikes Support Center
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Shipping
Tracking
Shipping Information
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What is your return policy?
General
Assembly
General
Gift Cards
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General
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Public Bikes Support Center
Shipping
General
FAQ
Order Information
Payment
Have a question about placing an order?
Shipping
Tracking
Shipping Information
Returns
What is your return policy?
General
Assembly
General
Gift Cards
Purchase Gift Cards
Wholesale
General
Shipping
If I purchased accessories, when will those ship?
Tracking
Where is my tracking link?
How do I track my order?
My tracking hasn't updated.
My order tracking says delivered but I haven't received it.
Shipping Information
How long will it take for a partner store to assemble my new bike?
How much is shipping?
Can I change my shipping address?
How long will it take to receive my order?
Do you ship internationally?
Is it possible to ship the bike even though it’s built in-store?
When will my order ship?
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