How do I track my order?

To track the status of your order, you'll need to create a Customer Account. Enter the email used to place the order and choose a secure password. If you do not know the email associated with your order, please email customerservice@publicbikes.com to receive that info.

Still Need Help?

If you have any other questions, feel free to email us at customerservice@publicbikes.com or call us at 888-450-0123. We’re always here to help!