My order tracking says delivered but I haven't received it.

Sometimes USPS and UPS will state that the package is delivered, before it's even to its final destination. Give it a couple of days for it to arrive, and if it doesn't, reach out to customerservice@publicbikes.com to help with resolving this.

Still Need Help?

If you have any other questions, feel free to email us at customerservice@publicbikes.com or call us at 888-450-0123. We’re always here to help!